# Can a seller refuse to make repairs? > Yes. The inspection report and the repair request are two different documents, and a seller is responding to the second one. What happens when they say no. - Author: Kelsey Earl, Realtor, Keller Williams South Valley - Location: Utah, Utah - Section: The Herriman Insider - Published: 2026-10-28 - Canonical: https://homesbykelseyut.com/blog/can-a-seller-refuse-to-make-repairs - Video: https://www.youtube.com/watch?v=SZpbcZn2xQM - Contact: 801-419-8917 ยท Kelsey.earl@kw.com --- **Quick answer:** Yes, a seller can refuse. The report and the request are two separate documents. The inspector writes down everything, the buyer then decides what to actually ask for, and the seller responds to that shorter list. A refusal is a negotiation, not the end of the deal. --- Yes, a Utah seller can refuse to make repairs, and understanding why starts with a distinction almost nobody makes. **The inspection report and the repair request are two different documents.** The inspector writes down everything they see, because that is their job and their liability. The buyer then decides what, if anything, to actually ask for. The seller is responding to that second list, and it is almost always far shorter than the first. People arrive at this conversation believing the seller has been handed a forty-item report and told to fix it. That is not what happened. ### What a seller is actually obliged to do Very little, as a general matter. Three exceptions worth knowing. **Anything they agreed to in the contract.** If the purchase agreement says a repair happens, it happens. **Anything a lender requires.** A loan may be conditioned on specific conditions being addressed, particularly safety and habitability items. That is between the lender and the deal rather than a courtesy to the buyer. **Disclosure of what they know.** Separate from repair. A seller is obliged to disclose known material defects, and finding one during an inspection does not transfer the repair duty to them, but it does mean they now know about it for the next buyer if your deal falls apart. [What a seller has to disclose in Utah](/blog/what-does-a-seller-have-to-disclose-when-selling-a-house-in-utah) covers the obligation. Beyond those, repairs are negotiable rather than owed. ## Do not send the request the same day The single most useful piece of advice on this topic. The report arrives, it is long, and the instinct is to respond immediately while it is fresh. Resist that. Sit with it a day, separate the structural and safety items from the cosmetic ones, and get quotes on anything expensive before you decide what to ask for. A request assembled in an hour of alarm asks for forty things and reads as unserious. One assembled the next morning asks for four and gets taken seriously. ## What a refusal actually means You have four options, and walking is only one of them. **Accept and proceed.** Common when the items are minor and the house is right. **Counter.** Ask for fewer items, or ask for a price reduction or a closing cost credit instead of the work. Sellers frequently prefer money to project management, particularly if they have already moved. **Ask for a credit rather than a repair.** Often the better outcome for you anyway: you control the contractor and the standard, rather than inheriting whatever the seller's lowest quote produced. **Withdraw,** if you are inside a contingency that permits it. [What due diligence means in a Utah real estate contract](/blog/what-is-due-diligence-in-a-utah-real-estate-contract) covers the window and what it protects. [Whether you have to fix everything on the inspection report](/blog/do-i-have-to-fix-everything-on-the-inspection-report-in-utah) covers this from the seller's side, and [the St. George version](/blog/do-i-have-to-fix-everything-on-the-inspection-report-in-st-george) covers what southern Utah buyers most often ask about. ## What is worth asking for A rough ordering, because not all items are equal. **Safety and structural.** Electrical faults, gas, anything structural, anything that would fail a lender's condition. **Water.** Active leaks, drainage toward the house, anything with evidence of past intrusion. In this climate that list matters more than it sounds. **The expensive systems near end of life.** Roof, furnace, water heater, sewer line. These are usually a price conversation rather than a repair. **Not the cosmetic list.** Loose handles and cracked outlet covers belong in your own first weekend, not in a negotiation. Three things sit outside a standard inspection and are worth adding before you get here: a sewer scope, a radon test, and a direct question about drainage. [Whether to get a sewer scope](/blog/should-i-get-a-sewer-scope) and [whether radon is a problem in Utah homes](/blog/is-radon-a-problem-in-utah-homes) cover the first two. ## How market conditions change the answer Honestly, a lot. When houses are sitting and inventory is up, a seller refusing everything is taking a real risk and knows it. When there are three offers behind yours, a refusal costs them nothing. So read your own position before you write the request. [Seller's market or buyer's market](/blog/what-is-a-sellers-market-vs-a-buyers-market) covers how to tell which one you are in, by city and price band rather than by headline, and it changes what is reasonable to ask. ## Repair or credit, from the seller's side Worth understanding because it tells you which to ask for. A seller who has already moved out, or who is managing this from another state, usually prefers to give money. Arranging a contractor, being there for access and standing behind the work is a job they no longer want. For them a credit closes the question. A seller still living in the house may prefer to do the work, particularly if they know a tradesman and can get it done cheaply. That is fine as long as you are specific about standard: who does it, to what spec, and that you see it before closing. **The risk in taking the repair is quality.** A seller leaving the house has no interest in how the work holds up in year three. the lowest quote that closes the item is a rational choice for them and sometimes a poor one for you. So for anything that matters structurally, I would rather have the credit and choose my own contractor. For something simple and verifiable, letting them handle it is fine. ## Put it in writing, including the remedy The part that gets skipped and then matters. If the agreement is a repair, write down what is being done, by when, and what happens if it is not done by closing. If the agreement is money, write down the amount and how it is applied. A credit at closing and a price reduction are not the same thing to your lender. A verbal agreement reached on the phone is not nothing, and it is also not something you can rely on at the walkthrough when the work has not happened. The day you need it to be an agreement is the day it will not be. ## What I actually see Buyers who sent the whole report as the request and got a flat no. That is the most common failure and it is self-inflicted. Forty items signals that the buyer has not prioritized anything, which invites a seller to dismiss the lot. Four items, with quotes attached, reads as a serious person and usually gets at least two of them. The other pattern is buyers who took a verbal promise. "We'll take care of it" is not an agreement. Get it in writing, with what, by when, and what happens if it is not done, [what a final walkthrough is in Utah](/blog/what-is-a-final-walkthrough-in-utah) is where that promise gets tested, and memory is not the referee there. ## What to do next Wait a day after the report arrives. Separate safety and structural from cosmetic. Get quotes on anything you think is expensive. Then ask for a short list, in writing, and be ready to take money instead of work. I am Kelsey Earl, a Realtor with Keller Williams South Valley, and I have never sent a forty-item request. [Send me your report](/contact) and I will tell you which four things matter. --- Source: https://homesbykelseyut.com/blog/can-a-seller-refuse-to-make-repairs Any market figure in this post is accurate only where a date and source are stated alongside it.